July 10, 2025 Customer Strategist Profile Travel and Hospitality Turning every stay into a five-star story Holiday Inn Club Vacations reimagines timeshare CX with customer-centric approach
April 29, 2025 Case Study Travel and Hospitality Knowledgebase curation slashes search time by 42% TTEC put relevant information at associates’ fingertips to speed resolutions
February 24, 2025 Blog Travel and Hospitality How travel and hospitality brands can find the right talent in the AI era (even amid a labor shortage)
January 24, 2025 Blog Travel and Hospitality Securing the journey: Fraud prevention for travel and hospitality
October 18, 2024 Case Study Travel and Hospitality Fraud management, AI, discipline drive $91M savings for travel company TTEC delivers 850% ROI via refined fraud filters and more expansive review/authentication of transactions
September 17, 2024 Customer Strategist Profile Travel and Hospitality Avelo Airlines embraces automation to help customer journeys take off smoothly Fast-growing airline strives to keep CX at the forefront
May 29, 2024 Blog Travel and Hospitality Short-staffed for the summer travel surge? It’s AI and CX to the rescue
May 8, 2024 Blog Travel and Hospitality Overcome the hospitality labor shortage with the right mix of AI and CX
December 20, 2023 Blog Travel and Hospitality Travel brands: Is your CX staying 3 steps ahead of travelers? It can with AI
June 12, 2023 Customer Strategist Perspectives Travel and Hospitality Navigate travel’s peak season by focusing on CX Improved customer journeys lead to better travel experiences
