April 23, 2019 Customer Strategist Make Your Channel Experiences Harmonious Channel orchestration leverages customer preferences in different channels while driving down costs and improving CX quality.
February 8, 2019 Blog CX Leadership Corner: 9 Ways to Effectively Communicate via Digital Presentations
January 17, 2019 Customer Strategist Healthcare Providers A Customer-focused Injection Into the Patient Experience The healthcare provider ecosystem is evolving to deliver end-to-end, integrated patient experiences.
