This site uses cookies and by using the site, you are consenting to this. Learn why we use cookies and how to manage your settings. Privacy Policy
Blog
Retail Banking
Are Financial Services Trustable?
Client Story
Communication
Vodafone Revolutionizes Retail Service With Mindset Shift
Government and Public Sector
Three Months. One Shiny New CRM. Zero Data Loss.
Providers
State Agency Removes Barriers to Customer Experience Excellence
Retail Brokerage
Millions of Reasons to Stay Connected with Customers
Handle Time Down 29% and Customer Satisfaction Up 36%
Insurance
An Innovative Partnership Increases Sales and Drives Customer Loyalty
Payers
Media
Advanced Analytics Identifies “At Risk” Customers
Hypergrowth and Startups
Rules of Employee Engagement
Seven Steps for Effective Content Creation and Management
Unlocking the Genius Within
The Evolution of Social Selling in 2014
Customer Strategist Journal
Winter 2020 Customer Strategist Journal credits
Retail and eCommerce
Equipping Your In-Store Workforce with Mobile for a Next-Generation Customer Experience