August 26, 2024 Tips and Takeaways Hypergrowth and Startups 5 myths about BPOs for startups – busted! The right partner can take your CX to the next level
July 15, 2024 Assessment CXO Assessment: Workforce Optimization Struggling with long customer wait times and other service objective inefficiencies? We can help.
June 19, 2024 Tips and Takeaways 7 pillars of an Impact Strategy commitment Learn how to craft a plan and align partners to foster sustainable positive change
February 26, 2024 Tips and Takeaways 4 ways to humanize B2B collections efforts Easy, empathetic interactions help customers without sacrificing results
December 1, 2023 Tips and Takeaways Flexible scheduling can help transform your contact center Meet the needs of today’s workforce without sacrificing CX
December 1, 2023 Tips and Takeaways Hypergrowth and Startups 3 ways emerging companies can elevate CX with AI Make customers (and employees) happier with strategic automation
November 13, 2023 Tips and Takeaways 4 ways to humanize collections efforts without sacrificing results Easy, empathetic experiences benefit customers and your company
October 17, 2023 Tips and Takeaways Healthcare 3 ways HMEs blend tech and talent to lift CX Bring humanity to customer interactions with thoughtful deployment of automation, AI, and people assets