4 ways to humanize B2B collections efforts

Easy, empathetic interactions help customers without sacrificing results

Debt repayment typically isn’t at the top of business’ to-do lists, which can make B2B collections a slow and arduous process. But it doesn’t have to be.

The collections process can have significant bottom-line impacts on your company’s revenue, so it’s important to do it well. With the right motions, people, and tools, you can collect more debts faster.

In this Tips & Takeaways, learn:

  • How to ensure you’re reaching the right people
  • Which self-service tools can help speed up collections
  • How to make sure your associates have the skills and empathy they need to succeed
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Tips & Takeaways