Resources

Transforming a frustrating member experience into a winning experience

TTEC equipped a large regional payer with the learning and performance insights and expertise needed to make vast improvements to its member support experience

Omnichannel expansion leads to $13M in sales

TTEC guided a major auto brand in expanding its channel offerings and increasing sales without increasing headcount

Optimizing leads and win-backs shift sales into overdrive

TTEC enabled a major automotive brand to optimize its customer outreach and win back customers with data-driven lead qualification and expertly trained sales associates