January 7, 2021 Case Study Travel and Hospitality Savvy multilingual customer support translates into happy travelers TTEC quickly mobilized hundreds of multilingual associates, enabling a rapidly growing travel company to provide customer support across multiple languages in no time
January 6, 2021 Case Study Healthcare Fast support at a crucial time of need Virtual contact center associates were quickly mobilized to connect callers with crucial services such as permanent and temporary housing, food delivery for positive COVID-19 members, and more
December 23, 2020 Blog Healthcare Providers In a Crowded Healthcare Industry, Stand Out with Stellar Patient Experience
December 22, 2020 Case Study Wealth Management Sales transformation: From subpar to top performer By deploying TTEC’s sales best practices and training, an underperforming inside sales team became the client’s top-selling partner
December 21, 2020 Blog Financial Services and Insurance What Financial Services Companies Must Stop Doing In Order To Compete On Customer Experience
December 21, 2020 Case Study State and Local Governments Virtual contact center support in record time helps secure $8M in assistance With a rapid contact center deployment, TTEC helped the Charlotte Center for Legal Advocacy assist thousands of low-income families apply for millions in state grant funds
December 18, 2020 Blog Travel and Hospitality Startup Founders Weigh In on CX Innovation in a COVID-19 Era
