March 21, 2023 Client Story Surge support: A public sector contact center goes live fast when disaster strikes Ongoing state of readiness enables 600 U.S.-based associates to mobilize in work-from-home setup, handling 287K calls Public Sector and Government
March 17, 2023 Client Story Outsourced customer support helps gaming company take control of volume surge TTEC associates made quick work of customer complaints and product replacements Media and Entertainment
March 10, 2023 Datasheet Unlock customer value by acting on true intent in the retail industry A competitive advantage for retail Retail and eCommerce