February 24, 2023 Customer Strategist Industry Insights 4 ways to create a winning customer journey for tolling and transportation Face industry challenges with a focus on key points in the user experience Public Sector and Government
February 24, 2023 Customer Strategist C-Suite Strategies Teladoc Health Q&A: How one side of the CX coin shines the other SVP of client experience and operations outlines how an inquisitive organization incorporates feedback to anticipate customer needs Healthcare
February 24, 2023 Customer Strategist Industry Insights Retailers look to the future, and see opportunities NRF event showcases optimism amid uncertainty Retail and eCommerce
February 24, 2023 Customer Strategist Proof Points It’s time to embrace wage increases and efficiencies (your customers will thank you for it) A living wage is the new CX differentiator
February 24, 2023 White Paper Open enrollment triumphs light path to record-breaking results With TTEC as your partner, record-breaking results are within reach Healthcare
February 23, 2023 Blog Not to belabor the point, but workforce matters for consumer-directed healthcare acquisition and retention strategy Healthcare
February 21, 2023 Case Study Flexible sales support generates 8x ROI during seasonal volume surge TTEC sales team provided fast, expert, short-term help when a fire safety company needed it most Retail and eCommerce
February 21, 2023 Case Study Robust CX strategy enables healthcare company to roadmap for growth Data is the linchpin of triumphs in customer experience, smart staffing, innovative technology, and operational savings Healthcare Payers