June 24, 2024 Client Story Wireless sales see 45% lift to the tune of $1.5B The SMB market is one that our client was looking to get into. They sought our help to design, deliver, and manage a solution that would capitalize on their skills across a variety of channels. Communications
June 24, 2024 Client Story Offshore delivery model earns 95%+ quality scores Knowledgebase upgrade, continual feedback and coaching elevate performance for a great customer journey at finance company Financial Services and Insurance
June 21, 2024 Client Story AI-powered insights, expert training drive sales surge in 2 weeks TTEC’s unique Service to Sales methodology jumpstarts revenue and boosts CSAT Communications
June 21, 2024 Client Story High water mark for healthcare When all aspects of the contact center flow in sync at peak performance, that’s poetry in motion Healthcare
June 21, 2024 Client Story Expert support and proactive solutions drive CX growth TTEC’s strategy, people, and tools boost efficiency and lower costs High Tech
June 21, 2024 Datasheet Connected Travel: The road more traveled Setting the standard for customer experience excellence in connected travel Travel and Hospitality
June 20, 2024 Strategy Guide Work-From-Home Customer Support Drives Customer Loyalty Be there for your customers
June 20, 2024 Video Meet RealSkill A learning approach from TTEC that gets smarter as your employees do