October 31, 2017 Case Study Superior member support A leading health insurer overcomes new member onboarding challenges with partnership strategy Healthcare Payers
October 30, 2017 Case Study Easing tax season stress A software company wanted to improve its ability to handle the fluctuations in customer demand while consolidating training with a single partner High Tech
October 30, 2017 Case Study Ready, set, go! A leading auto manufacturer drove customer loyalty with an integrated approach to customer experience Automotive
October 30, 2017 Case Study The extra mile A leading financial services firm stays ahead with a customer-first mindset Financial Services and Insurance
October 30, 2017 Case Study Wherever you are A telecom leader moved from industry laggard to leader by delivering an amazing cross-channel customer experience Communications
October 27, 2017 Case Study A healthy dose of culture Leading lifestyle brand builds empathy among associates to strengthen member relationships Healthcare