June 27, 2023 Datasheet Communications Our impact in Communications and Media Building long-term loyalty and a healthier bottom line
June 27, 2023 Blog Bust the myth: AI won’t make hourly workers extinct but it could turn them into superheroes
June 22, 2023 Case Study Retail and eCommerce TTEC helped fitness brand realize the benefits of outsourcing Expert, offshore support improves customer experience with 60% cost reduction
June 21, 2023 Blog Healthcare Payers Health plans and medical suppliers can tame seasonal spikes in Little Red Hen style
June 18, 2023 Case Study High Tech Advancing a leading U.S. university's natural language processing technology
June 16, 2023 Customer Strategist Outlook Customer experience is more than meets the AI AI gives users different perspectives from which to build great experiences
June 14, 2023 Case Study Retail and eCommerce The right work-from-home strategy cuts associate attrition by 63% TTEC helped a luxury retailer improve outcomes for associates and customers
June 14, 2023 Customer Strategist C-Suite Strategies Healthcare Folx Health Q&A: Care designed for a marginalized community Chief clinical officer describes how care and resources engage LGBTQIA+ people who might otherwise neglect their health
June 13, 2023 Customer Strategist In Depth For AI to succeed, keep humans in the loop Combat data poisoning and preserve your AI model with high-quality data annotation
June 13, 2023 Customer Strategist Perspectives Tuchman: New world of constant transformation is here Customer experience – how the collection of micro moments is handled – is the hallmark of a brand, says TTEC CEO
