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Customer Strategist Journal
4 Essentials for Adapting to the 2020 Customer
Media
Meet the Dawn of Ambient Intelligence
The Promising Digital Future of Lead Generation and Search
Measure the Value of Customer Experience Improvements in Five Steps
Blog
Technology Meets Customer Experience at Dreamforce
Three Keys to Bridging Marketing and Sales
Forging Healthcare’s Path to Customer Centricity
Modern Marketers Take on Big Data
Helping the Community, Both Inside and Out
Get Ready for the 2020 Customer
Study: Crafting a Unified Customer Experience Strategy
Three Hurdles Facing B2B Lead Generation
Five Steps Toward a Sound Data Segmentation Strategy
Delivering a Psychic Brand
Payers
Healthcare Reform and the Patient-Centric Culture of the Future
Technology
Helping a Technology Company Increase Revenue by $174 million