June 19, 2020 Client Story Get customer insights, get results A speech analytics tool combined with robust training empowered contact center associates to make data-driven recommendations that produced immense savings and more Airlines
June 16, 2020 Client Story Intelligent automation brings citizens closer to home Desktop automation helps reduce the home-buying sales processes from days to hours Public Sector and Government
June 10, 2020 Customer Strategist Welcome to a New World Add one more item to the list of what's changed in 2020
June 5, 2020 Customer Strategist How Government Agencies Can Manage Call Volumes and Connect Communities New technologies combine with traditional contact centers to stay ahead of any crisis. Public Sector and Government