Resources | TTEC

August 11, 2017 Blog

What Does a Connected Customer Experience Look Like?
August 7, 2017 Customer Strategist

Customer Strategist Journal Summer 2017 photo credits
July 28, 2017 Blog

Land Ho! The Ins and Outs of Nearshoring Explained
July 27, 2017 Strategy Guide

Inside the Connected Customer Experience
July 19, 2017 Strategy Guide

Cloud Contact Center Technology Solutions
July 19, 2017 Blog

How to Quantify Happiness, and Other Emotions
July 16, 2017 Customer Strategist

Friction Burns Customers and Companies
July 14, 2017 Customer Strategist

What Keeps Employees Engaged?
July 14, 2017 Customer Strategist

Employee Values Differ Around the Globe
July 13, 2017 Customer Strategist

Employee Issues Move Above the Fold
July 13, 2017 Blog

4 Ways to Turn Remote Workers Into Team Players
July 12, 2017 Blog Property and Casualty Insurance

P&C Insurance digital transformation trends and best practices

The evolution of digital transformation in insurance is found at the intersection of technology and the customer experience.