October 17, 2020 Customer Strategist Great CX-pectations Advanced digital technologies, rising consumer expectations, and growing competition have industries racing to transform the customer experience.
October 14, 2020 Client Story Transform first-time customers into loyal brand ambassadors A leader in audio and video streaming, recording devices, and related software and accessories reversed negative customer perceptions with outstanding technical support Retail and eCommerce
October 2, 2020 Customer Strategist A Great Experience Is a Bright Spot in Dark Times It’s hard to be enticed by products and services from a distance