January 7, 2021 Client Story Savvy multilingual customer support translates into happy travelers TTEC quickly mobilized hundreds of multilingual associates, enabling a rapidly growing travel company to provide customer support across multiple languages in no time Travel and Hospitality
January 6, 2021 Client Story Fast support at a crucial time of need Virtual contact center associates were quickly mobilized to connect callers with crucial services such as permanent and temporary housing, food delivery for positive COVID-19 members, and more Healthcare
December 23, 2020 Blog In a Crowded Healthcare Industry, Stand Out with Stellar Patient Experience Healthcare Providers
December 22, 2020 Client Story Sales transformation: From subpar to top performer By deploying TTEC’s sales best practices and training, an underperforming inside sales team became the client’s top-selling partner Wealth Management
December 21, 2020 Blog What Financial Services Companies Must Stop Doing In Order To Compete On Customer Experience Financial Services and Insurance