May 14, 2021 Client Story Revving Up Inside Sales with Expert Support Our sales incubator and inside sales playbook helped a bulk oil, fuel, and lubricants distributor quickly increase sales revenue
May 12, 2021 Blog CX Leaders Share Insights into Transforming the Government Customer Experience Public Sector and Government
May 7, 2021 Blog Captive Center vs. Outsourcing: How to Pick the Right One for your Customer Service Needs
April 30, 2021 Client Story Real-Time Performance Data Anytime, Anywhere We helped Cummins build a mobile app that provides real-time performance and maintenance data about generator systems, reducing calls to the support team
April 30, 2021 Client Story Red Wing Shoes gains faster connections in the cloud Moving to Office 365 enabled the retailer to simplify the user experience, remove customer and employee pain points, and reduce operational costs Retail and eCommerce
April 30, 2021 Client Story Schwan’s Home Delivery gets an actionable CX transformation plan Our consulting experts helped Schwan’s Home Delivery gain insights into the current state of their customer experience and create an actionable plan for transformation Retail and eCommerce
April 30, 2021 Client Story A smooth switch to a better contact center solution In just a few weeks, we helped Neighborhood Credit Union execute a complex implementation process on time, on budget, and without major issues Retail Banking