August 16, 2022 Case Study Winning back customers that churned TTEC successfully targeted inactive accounts for a bulk oil, fuel, and lubricants distributor and pulled them back into the buying motion in addition to increasing employee productivity Public Sector and Government
August 15, 2022 Case Study A strategic solution to growing backlog saves company $3.5 million a year Operational efficiencies help manufacturer cut costs, reduce backlog, and decrease escalations Retail and eCommerce
August 3, 2022 Blog 5 things retailers should consider when it comes to nearshoring Retail and eCommerce
July 27, 2022 Strategy Guide Jump-start revenue and engagement with sales chat 5 keys to driving conversions through digital’s fastest-growing channel
July 21, 2022 Tips and Takeaways The ROI of CX outsourcing 4 ways to drive growth working with a customer experience outsourcing partner