Video CX Optimized Video Outsourced customer experience and technology services that improve customer satisfaction and reduce cost to serve. TTEC Resources Video CX Optimized Video More insights from TTEC May 25, 2026 Client Story Automotive Scaling real-time warranty decisions across Europe Read the client story May 20, 2026 Client Story Automotive Unlocking smarter warranty decisions at scale Read the client story May 15, 2026 Customer Strategist In Depth Navigate the high-stakes shift from legacy tech to AI Read the article May 14, 2026 Customer Strategist Industry Insights Healthcare The 2030 Vision: Synchronizing the connected healthcare ecosystem Read the article May 14, 2026 Customer Strategist C-Suite Strategies Balancing CX against fraud mitigation calls for a fluid approach at Capital One Auto Read the article May 14, 2026 Customer Strategist Perspectives The experience economy: Why experience is now the product Read the article May 14, 2026 Customer Strategist Cover Story Ways to win in the What-have-you-done-for-me lately economy Read the article May 14, 2026 Customer Strategist Cover Story The state of CX: A new era needs new rules Read the article May 14, 2026 Customer Strategist Perspectives What comes after Average Handle Time? Read the article May 14, 2026 Customer Strategist Perspectives The rise of the universal associate: AI is reshaping frontline customer service jobs Read the article April 28, 2026 Client Story Healthcare ROI of readiness: How a curriculum audit paves way to improved sales Read the client story April 28, 2026 Client Story Financial Services and Insurance Multi-channel sales strategy generates $28M in just one quarter Read the client story
May 25, 2026 Client Story Automotive Scaling real-time warranty decisions across Europe Read the client story
May 20, 2026 Client Story Automotive Unlocking smarter warranty decisions at scale Read the client story
May 15, 2026 Customer Strategist In Depth Navigate the high-stakes shift from legacy tech to AI Read the article
May 14, 2026 Customer Strategist Industry Insights Healthcare The 2030 Vision: Synchronizing the connected healthcare ecosystem Read the article
May 14, 2026 Customer Strategist C-Suite Strategies Balancing CX against fraud mitigation calls for a fluid approach at Capital One Auto Read the article
May 14, 2026 Customer Strategist Perspectives The experience economy: Why experience is now the product Read the article
May 14, 2026 Customer Strategist Cover Story Ways to win in the What-have-you-done-for-me lately economy Read the article
May 14, 2026 Customer Strategist Cover Story The state of CX: A new era needs new rules Read the article
May 14, 2026 Customer Strategist Perspectives The rise of the universal associate: AI is reshaping frontline customer service jobs Read the article
April 28, 2026 Client Story Healthcare ROI of readiness: How a curriculum audit paves way to improved sales Read the client story
April 28, 2026 Client Story Financial Services and Insurance Multi-channel sales strategy generates $28M in just one quarter Read the client story