December 1, 2023 Tips and Takeaways Flexible scheduling can help transform your contact center Meet the needs of today’s workforce without sacrificing CX
December 1, 2023 Tips and Takeaways Hypergrowth and Startups 3 ways emerging companies can elevate CX with AI Make customers (and employees) happier with strategic automation
November 13, 2023 Tips and Takeaways 4 ways to humanize collections efforts without sacrificing results Easy, empathetic experiences benefit customers and your company
October 17, 2023 Tips and Takeaways Healthcare 3 ways HMEs blend tech and talent to lift CX Bring humanity to customer interactions with thoughtful deployment of automation, AI, and people assets
June 8, 2023 Tips and Takeaways 5 CX building blocks for successful AI Learn the keys to a strong CX foundation for AI
May 9, 2023 Tips and Takeaways Media and Entertainment Gaming CX Optimized: The real end game Keep players in the game with co-op customer support
April 4, 2023 Tips and Takeaways Achieve smarter AI with better data annotation And learn why data annotation is a CX differentiator
August 25, 2022 Tips and Takeaways Public Sector and Government 4 proven ways for government agencies to enhance customer experience Exceed PMA mandate targets and deliver better service at lower costs
July 21, 2022 Tips and Takeaways The ROI of CX outsourcing 4 ways to drive growth working with a customer experience outsourcing partner
