Property + Casualty Insurance

Reduce cost and risk while also improving relationships



Digital technology is transforming every aspect of the property and casualty (P&C) insurance industry


Telematics, the sharing economy, big data, digital communications, and a changing competitive landscape has shifted the focus from products and process to a personalized customer experience. P&C firms need to be ready to respond with both technology as well as a comprehensive customer strategy when they interact with members. TTEC helps clients tap into the enormous potential these trends offer to reduce cost and risk while also improving relationships.

  • Our Care solutions deliver the people, process and technology requirements to deliver superior customer experiences for everything from basic claim inquiries to high-touch first notice of loss interactions
  • We offer a suite of marketing analytics, digital marketing and multichannel sales solutions that grow the product portfolios of existing customers and drive acquisition of new ones
  • Our sophisticated customer insights capabilities converts telematics and IoT data into customized products, preferred channel offerings and personalized interactions that build deeper engagement
  • Leading-edge technology capitalizes on chatbot, in-app message and other emerging capabilities that drive efficient interactions for more transactional experiences

How can we help?

We’d love to hear from you.
Contact us



9197 South Peoria Street
Englewood, CO, U.S.A

Phone for general inquiries

US: +1.800.835.3832
INT: +1.303.397.8100

Phone for services information

US: +1.877.206.8119
INT: +1.480.389.1436

Be the Change: Nurturing Growth Amidst Disruption
Winter edition of TTEC's executive journal tackles topics of transformation and disruption in the evolving world of customer experience and engagement
TTEC Introduces Top Five Customer Experience Tools for 2019
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