Our world has changed, so your
delivery model must change too.
Three years of digital acceleration happened in just three short months. Today, COVID-19 is no longer a tolerable excuse for subpar customer service. And adapting an intelligent blend of automation, training, geo-strategy, and highly-skilled talent is now crucial for brands to stay relevant.
75%
of processes
will be optimized
and automated
33%
of inquiries
should shift to
messaging vs voice
50%
of agents
should stay
at home
Understand and optimize
true customer intent
In 2020 our platform has powered over 100k+ remote associates across the globe in a 100% secure at-home environments. A large-scale software deployment can happen in hours, and in-person associate experiences are realistically replicated with virtual collaboration and productivity enhancing tools.
Humanify Employee
Experience Manager
Achieve operational KPIs faster with realistic simulated call practice sessions – all powered by AI, voice recognition, machine learning, and responsive game development – and perfected through immediate data visualization.
Humanify On-Demand
Workforce
Streamline hiring and onboarding processes to quickly assemble a customized, scalable, and on-demand workforce with advanced security, intelligent automation, and our AI bot, Louie.
Humanify® Neighborhood
Humanify® Neighborhood is an immersive, fully virtualized engagement and collaboration workspace. It gives employees access to all TTEC & Client applications and connectivity in one centralized hub.
Take a look at full Technology Stack
A story of humanity
in providing jobs when needed most.
Award-winning work from home opportunities.
10 of the Best Companies
for Working from Home by Glassdoor
Top 25 Employer Partner
for Remote Work by Virtual Vocations
Top 100 companies
to work from home by FlexJobs
Here’s who’s hiring
right now by LinkedIn
Top companies hiring
now by Monster
We will help you deliver
award-winning customer care
On six continents, in 50+ languages,
and for millions of customers every day.
