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New CX insights from TTEC

  • Screenshot of webinar participants
    December 12, 2025 Blog Automotive

    Webinar recap: The road ahead for EV customer experience in 2026

    Read the blog post
  • Woman standing next to a car, shown in a car's side mirror
    December 10, 2025 Blog Automotive

    Frontline resilience to define automotive winners of 2026

    Read the blog post
  • Robot wearing headphones and typing on a laptop
    December 10, 2025 Blog Financial Services and Insurance

    Beyond bots: A new AI imperative for insurance

    Read the blog post
  • A woman standing outside her vehicle and holding a laptop
    November 26, 2025 Client Story Automotive

    Auto brand elevates connected services, optimizes CX

    Read the client story
  • Three people talking in a car dealership
    November 26, 2025 Client Story Automotive

    Rapid CX deployment: Supporting a hot vehicle launch gone viral

    Read the client story
  • A woman on her phone outside the building
    November 26, 2025 Client Story Communications

    Telecom boosts NPS 23% with data-driven precision coaching

    Read the client story
  • A woman standing in front of an ATM
    November 25, 2025 Client Story Financial Services and Insurance

    Operational improvements lift CX 17%, cut AHT 36% for finserv

    Read the client story
  • Three people talking beside a car
    November 24, 2025 Client Story Automotive

    Reengineering EV returns unlocks 50-point NPS gain and major cost reductions

    Read the client story
  • Woman looking at tablet, surrounded by a digital grid
    November 20, 2025 Blog High Tech

    AI doesn’t work for everyone – how can tech CX leaders get it right?

    Read the blog post
 
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