March 29, 2026 Client Story Sports entertainment changes the game with a lightning-fast launch TTEC moves from practice to the big leagues in just weeks, with a winning record Media and Entertainment
March 26, 2026 Client Story Rebuilding a stagnant pipeline with intent-led precision TTEC’s Funnel Accelerator helped a global company turn insight into impact, achieving 120% of sales targets Retail and eCommerce
March 25, 2026 Client Story Data-driven, precision empathy training lifts NPS for auto giant Analytics and tailored approach build proficiency among mid-tier performers Automotive
March 25, 2026 Client Story Payer achieves 465% ROI on AI training that fast-tracks frontline readiness RealSkill bots role-play with associates, who practice new skills in a safe space and receive real-time feedback and coaching Healthcare
March 24, 2026 Client Story A smarter ad strategy delivers 300% higher ROAS for hotel brand TTEC used precision ad targeting to increase conversions while lowering cost per acquisition Travel and Hospitality
March 24, 2026 Client Story Roundup A 20-year strategic partnership building a safer, smarter travel experience TTEC helps a major travel brand scale global customer support, combat fraud, and innovate Travel and Hospitality
March 23, 2026 Client Story A winning playbook for fan support: AI, automation drive game-changing results With a dual AI strategy, TTEC helped a major sports league overhaul its fan support and pave the way for next-gen CX Media and Entertainment
March 17, 2026 Client Story Turning returns into results TTEC helped a global electronics brand streamline and speed up its RMA process High Tech
March 11, 2026 Client Story AI-enhanced curriculum Wizards add expertise and agility TTEC Wizard Learning Suite bridges the gap between speed and quality while boosting training efficiency for healthcare payer Healthcare
March 8, 2026 Client Story Telecom embraces immersive role-play and coaching to boost efficiency, NPS RealSkill AI training bots simulate high-impact customer interactions to transform messaging CX Communications
March 8, 2026 Client Story Fast hiring meets a better candidate experience TTEC’s SmartHire AI-driven screening and voice recruiter evaluated 6,500+ candidates and saved nearly 2,000 recruiter hours in just 2.5 months
March 5, 2026 Client Story A learning strategy that moves as fast as business Turning a global learning culture into a performance advantage with award-winning results Automotive
