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Article

The Role of Emotions in Customer and Employee Experience | Intelligent Sourcing

Peter Dorrington, Director of Customer Insights, TTEC Digital, has a new article, " The Role of Emotions in Customer and Employee Experience" featured in Intelligent Sourcing

Read the article on the Intelligent Sourcing Website

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TTEC Wins Best pan-European Contact Centre award at the European Contact Centre & Customer Service Awards (ECCCSA) 2018

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CX Leader, TTEC Wins UK Top Employer of the Year Award for Company's EMEA Team at the Global Sourcing Association (GSA) UK Awards 2018

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