Peter Dorrington, Director of Customer Insights, TTEC Digital, has a new article, " The Role of Emotions in Customer and Employee Experience" featured in Intelligent Sourcing.
The Role of Emotions in Customer and Employee Experience | Intelligent Sourcing
Peter Dorrington, Director of Customer Insights, TTEC Digital, has a new article, " The Role of Emotions in Customer and Employee Experience" featured in Intelligent Sourcing.
![The Role of Emotions in Customer and Employee Experience | Intelligent Sourcing](/sites/default/files/styles/800width/public/2023-03/is-logo_0.jpg?itok=oWuQazpY)