September 20, 2024 Customer Strategist Perspectives Hypergrowth and Startups 5 BPO myths for startups - busted Don’t let these misconceptions stop you from finding a great CX partner
August 26, 2024 Tips and Takeaways Hypergrowth and Startups 5 myths about BPOs for startups – busted! The right partner can take your CX to the next level
June 12, 2024 Blog Hypergrowth and Startups 3 deal breakers when working with a CX outsourcer (and 5 must-haves)
June 11, 2024 Blog Hypergrowth and Startups 4 ways to cut contact center costs without sacrificing CX
March 28, 2024 Case Study Hypergrowth and Startups Workforce optimization model cuts costs estimated $9.5M annually Proactive Solution approach and a culture of accountability save 40%, improve service levels 75%
February 7, 2024 Blog Hypergrowth and Startups 4 challenges facings startups in 2024 (and how investing in CX can help)
December 1, 2023 Tips and Takeaways Hypergrowth and Startups 3 ways emerging companies can elevate CX with AI Make customers (and employees) happier with strategic automation
November 20, 2023 Blog Hypergrowth and Startups Startups: Broaden your hiring horizons with a CX partner
October 5, 2023 Case Study Hypergrowth and Startups Proactive partnership boosts CSAT at fast-growing startup TTEC Agility met brand’s early needs – and we keep growing together
October 3, 2023 Blog Hypergrowth and Startups Startups: Improve CX with cutting-edge voice automation
September 29, 2023 Blog Hypergrowth and Startups Growing companies need a proactive CX partner from the beginning (here’s why)
September 5, 2023 Blog Hypergrowth and Startups Where should startups focus their AI investments? Start here