Resources | TTEC

November 29, 2014 Case Study Healthcare

A prescription for simplicity

An inefficient workflow was costing a pharmacy business thousands in lost revenue, and leading to frustrated physicians and patients. We helped improve the process by focusing on needs of patients
November 24, 2014 Blog

Ten Things to Ask Yourself About Financial Services Customer Experience Technology
November 13, 2014 Blog

Getting the Most From Your Integrated Marketing Efforts
November 11, 2014 Blog

The Financial Impact of Improving Customer Experience
November 6, 2014 Blog

Five Benefits of Recruitment Process Outsourcing in Financial Services
October 20, 2014 Blog

Choosing the Right Technologies to Guide the Telecom Customer Experience
October 16, 2014 Blog

A Framework for Influencing Customer Experience
October 13, 2014 Blog

Ten Things to Ask Yourself About Healthcare Patient Experience Technology
October 9, 2014 Blog

Three Reasons to Embrace the Cloud
October 8, 2014 Customer Strategist

Measuring the ROI of Customer Experience

Research details how executives connect the customer experience with business value.
October 6, 2014 Customer Strategist

CX Transformation: 4 Ways to Improve your CX Strategy

Customer experience transformation best practices to drive business results.
October 6, 2014 Customer Strategist

What Is the Economic Value of a Better Customer Experience?

The customer base itself is a valuable financial asset, and should be treated accordingly.