September 18, 2019 Cheat Sheet How to Maximize Your Back Office in 4 Steps Organizations that value customer experience know their back office services provide invaluable support. That’s because they understand a strong backline is a strong frontline.
September 13, 2019 Blog Benefits of Robotic Process Automation: RPA Best Practices for successful digital transformation
September 11, 2019 Podcast Public Sector and Government Barnes & Noble College: A Lesson on Staying Relevant
September 10, 2019 Case Study Automotive Associate Assist drives the customer experience into the future Intelligent virtual assistants team up with associates to deliver eye-popping results
September 4, 2019 Customer Strategist Transform Customer Journey Data Into Insights Companies don’t have to be data rich and insight poor on the customer path to purchase.
