July 6, 2021 Client Story Healthcare firm eliminates inefficiency for superior CX and savings TTEC helped a nationwide home infusion provider turn an underperforming business unit around by overhauling key areas in reporting, data analytics, organizational design, and more Healthcare
June 30, 2021 Datasheet Master the effortless retail experience Enabling the highest customer satisfaction at the lowest overall cost Retail and eCommerce
June 28, 2021 Client Story Vaccine scheduling support when every minute counts TTEC guided a state health department in rapidly scaling and staffing its contact center to deliver urgent COVID-19 vaccine scheduling support State and Local Governments
June 24, 2021 Client Story One-stop-shop knowledgebase quickly improves call quality TTEC reduced associate frustration and improved member experience by curating content Healthcare