October 1, 2021 Case Study Agile and rapid support clears massive backlog When a car parking app’s back-office team was overwhelmed by inbound customer cases, TTEC swiftly eliminated the problem with a nimble team of experienced staff and resources Car Rental
September 29, 2021 Datasheet Fly high with effortless Travel and Hospitality experiences Enabling the highest customer satisfaction at the lowest overall cost Travel and Hospitality
September 27, 2021 Case Study RealSkill shrinks contact center attrition TTEC helped a telecommunications firm overhaul its training curriculum with an AI-enhanced, demand-based curriculum that kept new hires engaged and quickly honed their skills Communications