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Resources

 

Customer Strategist Journal

Transaction Myopia

Customer Strategist Journal

The Customer Rules

Customer Strategist Journal

Cultivating the Top-Priority Touchpoint

Customer Strategist Journal

Media

The Art and Science of Customer Profitability

Customer Strategist Journal

Retail and eCommerce

The Economics of Customer Engagement

Customer Strategist Journal

Communication

The Best Defense Is a Great Offense

Customer Strategist Journal

World: Europe, Middle East, and Africa

Building the City of Gold

Customer Strategist Journal

Retail and eCommerce

Business in Bloom

Customer Strategist Journal

The Foundation of a Sustainable Competitive Advantage

Customer Strategist Journal

The Value of Individual Customers

Pages