February 28, 2022 Customer Strategist What does the future of cryptocurrency and NFTs look like in the financial space? 3 ways to transform CX for digital assets. Financial Services and Insurance
February 28, 2022 Customer Strategist How to win back the hearts of your at-home workforce 3 ways to retain employees who want to stay remote.
February 28, 2022 Customer Strategist 5 obstacles blocking contact centers’ path to the cloud – and how to overcome them The benefits of cloud migration far outweigh the challenges.
February 28, 2022 Customer Strategist There is no “one” employee experience Drive employee engagement with authentic, supportive, personalized experiences.
February 28, 2022 Customer Strategist How Schwan’s Home Delivery retains its human connections during a digital transformation The right tools and people make all the difference. Retail and eCommerce
February 25, 2022 Customer Strategist Overcome the Great Resignation with these 5 CX strategies How to inspire employees amid this year’s historical turnovers.
February 16, 2022 Case Study Fintech disruptor raises the bar with a smarter customer experience With agile proactive support, TTEC enabled a unicorn fintech company to maintain a high level of customer support through the pandemic, launch new fraud screening services to protect their customers, and much more Financial Technology
February 11, 2022 Case Study CX experts maximize the customer experience for hypergrowth fitness brand TTEC extended and enhanced a rapidly growing company’s overtaxed customer support with expertly trained associates, powerful customer insights, last mile support, and more. Hypergrowth and Startups