February 24, 2025 Blog How travel and hospitality brands can find the right talent in the AI era (even amid a labor shortage) Travel and Hospitality
February 18, 2025 Case Study Bank’s dedicated fraud team outperforms compliance goals TTEC overdelivers on KPI targets by becoming an extension of the brand Financial Services and Insurance
February 18, 2025 Case Study Global brand optimizes digital channel to drive collections efficacy TTEC augments mobile app and messaging platform, yielding $81K savings and improved CX Financial Services and Insurance
February 11, 2025 Case Study Rapid Readiness Team mobilizes swiftly when disaster strikes With TTEC technology, training, and talent already in place, surge support shines and citizens get the help they need Public Sector and Government
February 11, 2025 Case Study More sales experts = higher sales during open enrollment Performance-based program generated 73% uptick in sales conversions for regional Blue Cross Blue Shield insurer Healthcare
January 31, 2025 Datasheet TTEC Let Me Know for Contact Center Associates A generative AI solution to improve contact center answering speed and quality
January 28, 2025 On-Demand Webinar Unlock 2025: CX Opportunities You Can’t Ignore The CX landscape is evolving fast—are you ready for 2025?
January 24, 2025 Blog Securing the journey: Fraud prevention for travel and hospitality Travel and Hospitality
January 22, 2025 Blog Telecom CX trends: Connect service and sales to maximize customer value Communications
