April 30, 2021 Case Study Helping fans track runners at Twin Cities marathon We partnered with Twin Cities in Motion to deliver AthleteTracker, a cloud-based solution that helps spectators track their favorite runners via SMS text notifications High Tech
April 30, 2021 Case Study A more powerful app for today’s customers We partnered with AllRegs to redesign its flagship app, delivering enhanced functionality, updating the underlying technology, and greatly improving the user experience Financial Services and Insurance
April 30, 2021 Case Study Netgain ramps up support with contact center transformation The added features and functionality provided by a new contact center platform enabled the organization to serve customers faster, more effectively, and more accurately Healthcare
April 28, 2021 Case Study Smarter service for better customer experiences Volkswagen Group UK formed a digital-first strategic partnership with TTEC that will position it for success in a rapidly evolving market Automotive
April 28, 2021 Datasheet Reimagine the citizen experience TTEC Government Solutions Public Sector and Government
April 26, 2021 Case Study Handyman Connection builds stronger customer relationships with CRM data We developed new and more effective processes and policies for capturing, storing, tagging, and leveraging Handyman Connection’s valuable customer data Retail and eCommerce
April 22, 2021 Case Study Enhanced knowledgebase enables associates to seamlessly switch to WFH We helped a major airline’s loyalty program avoid a decline in performance by equipping associates with a critical tool when they transitioned to working from home Airlines
April 22, 2021 Blog How to Deliver a Customer-Friendly Vaccination Experience with Messaging Healthcare Providers
April 16, 2021 Datasheet Master the effortless insurance experience Enabling the highest customer satisfaction at the lowest overall cost Financial Services and Insurance
