September 28, 2022 Customer Strategist Automakers Redefine Mobility in an App-based World With a foundation of data, OEMs can meet the changing transportation needs of consumers. Automotive
September 28, 2022 Customer Strategist AT&T Eyes the CX of the Future The telco giant is transforming the way it listens to employees and customers. Communications
September 28, 2022 Customer Strategist The Art and Science of Customer Profitability New Jersey Performing Arts Center uses lifetime value to develop a profitable customer strategy based on individualized, personal service. Chief Customer Officer Toni Hendrix explains.
September 28, 2022 Customer Strategist Are You Doing All You Can to Engage Your Hourly Workers? The success of any company's customer experience strategy largely depends on hourly workers, who are often the face of the company to customers.