June 30, 2021 Datasheet Retail and eCommerce Master the effortless retail experience Enabling the highest customer satisfaction at the lowest overall cost
June 28, 2021 Case Study State and Local Governments Vaccine scheduling support when every minute counts TTEC guided a state health department in rapidly scaling and staffing its contact center to deliver urgent COVID-19 vaccine scheduling support
June 24, 2021 Case Study Healthcare One-stop-shop knowledgebase quickly improves call quality TTEC helped Welltok reduce associate frustration and improve the member experience by reprioritizing content
June 15, 2021 Case Study Healthcare Providers Prescribing digital transformation solutions TTEC guided a major cancer research and treatment organization in developing a plan for cost-effectively streamlining communications and improving the patient experience