December 7, 2022 Client Story GE Healthcare cuts associate training time by 38% The company saw quality scores rise and error rates fall after streamlining its new-hire training Healthcare Payers
December 7, 2022 Client Story Insights from speech analytics help grow monthly sales by 65% TTEC helped a logistics company discover which sales techniques worked best, jump-starting revenue
November 30, 2022 Trends Report CEI market study on customer intelligence and analytics, featuring TTEC
November 28, 2022 Blog Stay ahead of Medicaid redetermination-related volume surges with a strong member activation or outreach strategy Healthcare Payers
November 14, 2022 Blog Grow your sales pipeline by changing your SDR approach (we did it, and you can too)