December 14, 2022 Client Story Media company slashes training time while elevating NPS Redesigned curriculum boosts quality scores and reduces average handle times Media and Entertainment
December 13, 2022 Datasheet Support Record Open Enrollment Needs with industry leader TTEC Healthcare
December 13, 2022 Strategy Guide 6 reasons to consider nearshoring now Improve customer experience and cut costs with an outsourced workforce close to home
December 13, 2022 Blog Digital engagement and employee experience are brands’ top priorities for 2023
December 9, 2022 Trends Report Top 3 trends for elevating CX with automation in 2023 Harness the full potential of AI and other tools to deliver next-level experiences
December 7, 2022 Client Story GE Healthcare cuts associate training time by 38% The company saw quality scores rise and error rates fall after streamlining its new-hire training Healthcare Payers