April 10, 2023 Case Study Back-office streamlining speeds up retailer’s hiring process By deflecting email inquiries, TTEC cut resolution time by 40% Retail and eCommerce
April 10, 2023 Strategy Guide Ease nervous banking customers with rock-solid customer support 3 CX best practices to optimize contact center operations amidst uncertainty and change Financial Services and Insurance
April 7, 2023 Customer Strategist Perspectives 4 signs your brand needs a partner to help level-up player experience Raise your game by tapping into expert help
April 7, 2023 Customer Strategist Industry Insights A 4-step guide to federal government CX improvements How to meet PMA mandates and improve customer satisfaction across agencies Public Sector and Government
April 6, 2023 Video Celebrating 40 years of smiles From our humble beginning in a tiny nursery school, TTEC has grown into a global customer experience leader employing close to 70,000 people.
April 6, 2023 Blog 5 ways to help gamers stay in the game by giving them control Media and Entertainment