September 28, 2022 Customer Strategist Banana Republic Prepares for the Future Culture of Retail The retailer arms its global leaders with the skills they need to overcome industry challenges and achieve peak performance. Retail and eCommerce
September 28, 2022 Customer Strategist BalticMiles Crowdsources Its Growth Strategy Facebook and Twitter serve as launching pads for crowdsourced customer feedback at the loyalty program. Travel and Hospitality
September 28, 2022 Customer Strategist In Depth B2B sales will never be the same 6 strategies to future-proof your sales efforts.
September 28, 2022 Customer Strategist Automakers Redefine Mobility in an App-based World With a foundation of data, OEMs can meet the changing transportation needs of consumers. Automotive
September 28, 2022 Customer Strategist AT&T Eyes the CX of the Future The telco giant is transforming the way it listens to employees and customers. Communications
September 28, 2022 Customer Strategist The Art and Science of Customer Profitability New Jersey Performing Arts Center uses lifetime value to develop a profitable customer strategy based on individualized, personal service. Chief Customer Officer Toni Hendrix explains.