September 1, 2013 Customer Strategist Retail Banking Reality Peppers & Rogers Group and Efma recently conducted research into the state of the Customer Experience in Retail Banking. Below are some key lessons shared by banks as they make strides to be more customer-centric. Retail Banking
September 1, 2013 Customer Strategist Hyundai Makes Smart Cars Smarter Hyundai uses advanced technology to simplify and improve the customer experience. Automotive