September 26, 2023 Video CX Optimized Video Outsourced customer experience and technology services that improve customer satisfaction and reduce cost to serve.
September 22, 2023 Blog High Tech 4 ways high-tech companies can benefit from back-office outsourcing
September 19, 2023 Case Study High Tech The right blend of tech support and CX enables better, faster resolutions TTEC’s tech support associates help company achieve 90% CSAT
September 14, 2023 Customer Strategist Will generative AI solve the CX industry’s omnichannel problem? Generative AI bypasses the rules-based functions that hindered previous omnichannel efforts to get closer to an omnichannel reality
September 5, 2023 Blog Hypergrowth and Startups Where should startups focus their AI investments? Start here
