October 2, 2014 Customer Strategist Generation Y Reshapes the Retail Landscape Trying to understand Millennials or Generation Y (those born between 1980 and 2000) means deciphering a list of contradictions. Retail and eCommerce
October 2, 2014 Customer Strategist Chegg Taps Into the Minds of Young Consumers The online retailer uses audience data to meet the needs of fickle yet valuable young adult consumers. Retail Banking
September 23, 2014 Blog Four Reasons to Get Comfortable with Financial’s At-Home Associate Service Strategy Financial Services and Insurance
August 28, 2014 Blog Financial Institutions Need a Value Proposition that Spans a Customer’s Lifetime Journey Financial Services and Insurance