April 21, 2017 Customer Strategist Let Them Talk Social collaboration among employees and customers shows that talk isn’t cheap. Communications
April 21, 2017 Customer Strategist Social Responsibility as a Selling Point GoDaddy, AmEx, and PwC consider their social compass to be a differentiator for customers and employees.
April 21, 2017 Customer Strategist The Power of Storytelling Walgreens looks to influencers to help reach customers in effective and engaging ways via mobile. Retail Banking
April 19, 2017 Customer Strategist How Small Customer Gestures Speak Volumes About Your Brand Five ways to build value by making a genuine connection with customers.