Resources | TTEC

August 26, 2013 Blog

The Untapped Potential of Unstructured Data
July 8, 2013 Blog

Five Keys to Set the Stage for New Customer Acquisition
July 1, 2013 Blog Communications

A Wireless Provider Proves that a Multichannel Mix is the Right Mix
June 24, 2013 Blog

Four Attributes of a Frictionless Customer Experience
June 22, 2013 Strategy Guide Healthcare

Making the Grade

Learn how the latest analytics tools and strategies can help you create an A+ experience for your members
May 22, 2013 Customer Strategist

Live By the Data or Die By the Numbers
April 8, 2013 Blog Communications

What Customers Expect in the Telecommunications Industry
March 18, 2013 Blog Automotive

What Customers Expect in the Automotive Industry
March 12, 2013 Blog

Three Ways to Use Customer Data to Drive Marketing Relevance
March 1, 2013 Customer Strategist Financial Services and Insurance

Data Livens Up Financial Relationships at Old Mutual

Old Mutual uses data strategy to break away from life insurance’s “buy and die” relationship reputation and deliver significant ROI.
March 1, 2013 Customer Strategist Public Sector and Government

Data-driven Decision Making at Work in the Public Sector
March 1, 2013 Customer Strategist

Six Secrets to Big Data Success

Time is the enemy of Big Data victory. Here are six ways to improve your data strategy right now.