October 11, 2019 Blog Is a Cloud Contact Center Partner Right For You? Ask These 5 Questions to Find Out
October 11, 2019 Trends Report 4 New Rules of Travel Modernize travel and hospitality for today’s customer Travel and Hospitality
October 3, 2019 Case Study Smart Seasonal drives $4.5M projected cost savings Using Smart Seasonal, an insurance firm reallocated a large pool of licensed skilled associates to other programs during non-peak seasons to retain workers and contain costs Financial Services and Insurance
October 3, 2019 Case Study Cost savings and happy employees all year long We worked with a leading P&C insurance firm to recruit and cross-train associates for the seasonal fluctuations of multiple lines of business, eliminating new hire costs and maintaining institutional knowledge throughout the year Property and Casualty Insurance