March 30, 2020 Client Story Flexible staffing helps boost member enrollment 73% Work-from-home model garners top talent to achieve health insurer’s membership goals Healthcare Payers
March 30, 2020 Client Story The right knowledge leads to better member experiences An updated and relevant knowledgebase becomes a valuable tool for healthcare advocates Healthcare Payers
March 27, 2020 Client Story Speech analytics deliver a holiday boost for social media ad sales The company significantly increased revenue at a critical time of year by analyzing associate calls and culling insights High Tech
March 24, 2020 Cheat Sheet Digital CX: The Ultimate Crisis Planning Tool Is your company digitally resilient?