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Customer Strategist Journal
Automotive
Hyundai Makes Smart Cars Smarter
Retail Banking
Merging Cultures Brings out the Best for Barclays Customers
Trend in Focus: Land of Economic Opportunity
Technology
Personal Clouds Are Rolling In
Putting Psychic Brands in Capable Hands
A Personal Assistant for Everyone
Can a Brand Be Psychic?
Algorithms Empower Consumers
The Psychic (and not so psychic) Powers of Brands
Customer Experience in Retail Banking: The Bank's Perspective
Communication
8 Innovative Ways to Drive Mobile Data Growth
Blog
Media
Social Media Company Uses Data to Accelerate Sales
The Untapped Potential of Unstructured Data
The Future is Here: Transforming the Automotive Customer Experience
What’s the Fix for Today’s IVR?
Leveraging Big Data to Drive Sales Performance