September 28, 2020 Customer Strategist Virtual Meetings: Room for Even Better Technology Tools for productivity and collaboration can evolve to drive deeper engagement.
September 28, 2020 Customer Strategist Organizations Need Sales Outsourcing When It’s ‘All Hands on Deck’ 8 ways companies can use sales outsourcing to drive sales growth.
September 28, 2020 Customer Strategist COVID-19: The Surprise Catalyst for Healthcare’s CX Transformation 5 experience trends that are reshaping patient and provider relationships. Healthcare Providers
September 28, 2020 Customer Strategist It’s Finally Time for Frictionless Financial CX Effortless banking beats surprise and delight every time. Financial Services and Insurance
September 28, 2020 Customer Strategist Contact Center Trends for 2025 and 2026 7 customer experience and technology strategies to future-proof contact center and call center operations
September 28, 2020 Customer Strategist Contact Center Automation = Good, Fast AND Valuable Achieve triple digit ROI from RPA and other CX automation tools.
September 28, 2020 Customer Strategist The Public Sector is Primed for CX Improvement Governments can manage future crises with a focus on citizen experience. Public Sector and Government